Define your volume
Describe expected activations and renewals separately. A business with many existing customers can need a different replenishment pattern from one preparing its first sales. Give a realistic period for the estimate rather than a headline customer total.
List the terms and connection allowances customers will need. The debit mix determines how quickly a credit balance is consumed.
Agree replenishment and support
Discuss the minimum order, currency, credit delivery, account limits and replenishment process. Ask who handles first-line support and when an issue should be escalated.
Keep a record of balances before and after each top-up. This gives both parties a simple starting point if the delivered quantity needs review.
Keep the commercial scope clear
Wholesale is a volume enquiry, not a published promise of discounts, white-label permissions or resale rights in every market. Request those details in writing where they are relevant.
The quote should explain the relationship between wholesale credit purchases, reseller access and any separate distribution arrangement.
