Message support
Send your device and app name on WhatsApp.
Explore guide ↗Try before you choose
Install your player, then WhatsApp us. We will help you match the app, device and trial account.

Getting started
Tell us the device model, player name and any account or server choice shown in the app. You do not need to post activation keys or credentials in a public comment. Use the private support conversation.
You can begin with: “I installed 8K VIP+ Player on my Android TV and would like a one-day free trial.” If installation is still the problem, describe that first so support can help with the correct step.
Spend time with the channels or categories you normally enjoy. A trial on the television in your living room tells you more about that setup than a quick test on a different device.
If something does not work, note the app, programme and what happened. A blank screen, a login error and a picture that pauses after several minutes have different causes.
Compare the four subscription terms and their connection allowances. You can ask about your existing trial login when ordering so support knows which account you used.
No payment is collected by the trial button on this website. It opens WhatsApp with a prepared request; support provides the actual trial details.
Trial questions
Your next screen starts here
WhatsApp us for a one-day free trial. Tell us your device and the player you installed so we can help you get connected.