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Clearing cache versus clearing storage in a player

Cache clearing usually targets temporary data, while clearing storage can remove saved accounts, settings and favourites. Exact behaviour depends on the app and operating system. Read the confirmation screen before using either operation as a troubleshooting step.

Illustrated guide: Clearing cache versus clearing storage in a player
What should I know about clearing cache versus clearing storage in a player?

Cache clearing usually targets temporary data, while clearing storage can remove saved accounts, settings and favourites. Exact behaviour depends on the app and operating system. Read the confirmation screen before using either operation as a troubleshooting step.

Choose the narrower action

A temporary artwork or guide issue may not require deleting the whole profile. Use the app's supported refresh first. If playback works except for one source, broad storage removal may simply add account setup work.

Preserve what you need

Before a destructive local reset, keep legitimate account details securely available and check whether favourites can be exported safely. Do not store private playlists in a public backup folder. A screenshot of credentials is also sensitive.

Retest one change

After the chosen action, reopen the app and reproduce the original issue. Avoid immediately changing the network and player engine too. A useful comparison shows whether that specific reset improved anything.

Questions about this topic

Will clearing storage cancel the subscription?
It normally affects local app data, but account and billing rules are controlled separately by the service.
Does cache clearing repair a server outage?
No. It cannot restore a remote source that is unavailable.

Sources & further reading

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