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Renew an account without creating confusing duplicate profiles

Use the renewal instructions supplied for the account. A renewal may extend the existing login or provide replacement details; those are different workflows. Do not create a duplicate profile automatically, because it can leave an expired account beside the active one and confuse future viewing.

Illustrated guide: Renew an account without creating confusing duplicate profiles
Should I add a new player profile when renewing a subscription?

Use the renewal instructions supplied for the account. A renewal may extend the existing login or provide replacement details; those are different workflows. Do not create a duplicate profile automatically, because it can leave an expired account beside the active one and confuse future viewing.

Confirm what changed

Compare the renewal message with your existing private record. If only the term changes, the player may not need a new account entry. If credentials or the server endpoint change, follow the supported update process and keep the old setup until the new one works.

Preserve local organisation

Removing and re-adding a profile can lose favourites, history or guide mappings. Use a supported backup before a broader change. If the player supports editing credentials in place, check whether that preserves the settings you care about.

Verify access after renewal

Open the intended profile and test one familiar live item and another relevant category. Check any account-expiry display if the player provides one, while remembering its time-zone presentation may differ. Keep payment and renewal records separate from public screenshots.

Questions about this topic

Will refreshing the playlist purchase another term?
No. A refresh updates local data; renewal requires the seller’s supported transaction process.
Can I delete the old profile after replacement?
Once the replacement works and necessary local information is preserved, removing the stale entry can simplify navigation.

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