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HTTP redirects and a server address that changes location

An HTTP redirect directs a client toward another URL. Players differ in how they handle redirects, authentication and media requests. A redirected endpoint can work in a browser yet fail in a particular app without proving the account is invalid.

Illustrated guide: HTTP redirects and a server address that changes location
What should I know about hTTP redirects and a server address that changes location?

An HTTP redirect directs a client toward another URL. Players differ in how they handle redirects, authentication and media requests. A redirected endpoint can work in a browser yet fail in a particular app without proving the account is invalid.

Use the provider's current address

Enter the endpoint supplied for your account rather than copying a browser's temporary final media link. A website redirect and a player API redirect can serve different purposes. Keep those addresses distinct.

Watch authentication boundaries

Moving between origins can change how credentials or headers are handled. Do not manually paste passwords into a redirected address to make it work. Report the redirect-related symptom through a private support channel.

Avoid stale bookmarks

A migration may leave old links that no longer serve the expected API. Ask for the supported replacement if the provider changed infrastructure. Do not guess a new hostname from a similarly branded service.

Questions about this topic

Does every player follow every redirect?
No. Behaviour depends on implementation, request type and security rules.
Can a redirected URL contain private access data?
Yes. Treat complete media and account URLs as sensitive before sharing them.

Sources & further reading

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Related guides.

Illustrated guide: HTTP 401 during playback and where to start

HTTP 401 during playback and where to start

HTTP 401 indicates an authentication challenge or failure for the requested resource. It does not by itself reveal whether the account expired, credentials were entered incorrectly or a particular request lacks the expected authentication details.

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