The scheme, hostname, port and path identify a particular endpoint. Altering one component can send the player to another service or an unsupported interface. Use the exact current details supplied for the account rather than a plausible-looking alternative.
Keep website and player addresses distinct
A public homepage can redirect to a marketing site while the player uses another endpoint. Do not assume that the browser's final page URL is the correct server field in a television app.
Copy carefully and privately
Check for leading spaces, missing punctuation and line breaks introduced by messaging. Preserve the original securely. Complete playlist URLs may include passwords, so avoid public screenshots or online URL-checking tools.
Ask for an authorised correction
If the endpoint no longer works, request updated details through the provider's established support channel. A similar brand name found in search is not evidence that its server belongs to your subscription.
