What does Settled payment mean?
A settled payment is a transaction shown as completed under the payment provider’s process. It should still be matched to the correct purchase and fulfilment record.
Why it matters
Completion of the payment does not automatically demonstrate that an account was activated, renewed or delivered with the intended terms. Keep the receipt and seller confirmation together. If the service record does not match the payment, ask the seller to reconcile the order using the transaction reference. Do not alter the original record to make the dates appear consistent; preserve the facts and any later correction.
A practical example
For example, a payment receipt may show the agreed amount while the player still displays the old expiry. The useful enquiry asks how the settled transaction was applied to the existing account. Paying again immediately would add another event rather than establish the result of the first one.
Continue reading
Related terminology: Service-level commitment, SHA-256 file hash.
For practical setup and troubleshooting, browse the journal or support guides.